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Terms of Use

Last updated: October 31, 2025

1. Acceptance of Terms

By accessing and using the Château-Frontenac.ca website (the "Site"), you agree to be bound by these Terms of Use. If you do not accept these terms, please do not use this Site.

2. Nature of the Site

Château-Frontenac.ca is an independent informative website providing information about Fairmont Le Château Frontenac and Quebec City. This site is not officially affiliated with Fairmont Le Château Frontenac, Fairmont Hotels & Resorts, or Accor.

Information provided on this Site is for informational purposes only and does not constitute booking offers, guarantees of availability or rates. For official reservations and most up-to-date information, please consult Fairmont Le Château Frontenac directly.

3. Information Accuracy

We strive to provide accurate and up-to-date information. However, rates, hours, menus, services, and other details may change without notice. We do not guarantee the accuracy, completeness, or timeliness of all information on the Site.

Users are responsible for verifying important information directly with Fairmont Le Château Frontenac before making decisions based on this Site's content.

4. Affiliate Links

This Site contains affiliate links to third-party booking services. When you make a reservation via these links, we may receive a commission at no additional cost to you. These affiliate links are clearly identified by the "nofollow" attribute.

Our participation in affiliate programs does not affect the objectivity or accuracy of our informative content.

5. Intellectual Property

The original content of this Site, including text, images (unless otherwise noted), layout, and design, is protected by copyright laws.

Trademarks, logos, and service names mentioned on this Site belong to their respective owners. Use of these marks does not constitute affiliation or endorsement by their owners.

6. Limitation of Liability

To the fullest extent permitted by law, Château-Frontenac.ca and its operators shall not be liable for direct, indirect, incidental, special, or consequential damages resulting from use or inability to use this Site or its content.

We are not responsible for experiences, services, or problems encountered during your stay at Fairmont Le Château Frontenac or in Quebec City.

7. External Links

This Site may contain links to external websites we do not control. We are not responsible for the content, privacy policies, or practices of these external sites.

8. Site and Terms Modifications

We reserve the right to modify, suspend, or discontinue any aspect of this Site at any time without notice. We may also modify these Terms of Use at any time. Modifications will take effect upon posting on the Site.

Your continued use of the Site after modifications are posted constitutes your acceptance of these modifications.

9. Acceptable Use

By using this Site, you agree to:

  • Not use the Site for illegal purposes
  • Not attempt to disrupt or compromise the Site's security
  • Not automatically extract Site content without authorization
  • Not represent yourself as affiliated with Château Frontenac or this Site without authorization
  • Respect all intellectual property rights

10. Privacy

This Site does not actively collect visitors' personal data. We do not request personal information via forms on the Site.

Affiliate links to third-party sites may be subject to their own privacy policies. Please consult the privacy policies of these third-party sites.

11. Disclaimer

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Governing Law

These Terms of Use are governed by the laws of the Province of Quebec and applicable federal laws of Canada. Any dispute arising from these terms shall be submitted to the exclusive jurisdiction of Quebec courts.

13. Severability

If any provision of these Terms of Use is found invalid or unenforceable, that provision will be limited or eliminated to the minimum necessary extent, and other provisions will remain in full force and effect.

14. Entire Agreement

These Terms of Use constitute the entire agreement between you and Château-Frontenac.ca regarding use of the Site.

15. Contact

For any questions about these Terms of Use, please contact us at:
contact@chateau-frontenac.ca

Important Reminder

Château-Frontenac.ca is an independent informative website. For reservations, official questions, or contractual information about your stay, please contact Fairmont Le Château Frontenac directly.

Phone: +1 418 692 3861
Official website: www.fairmont.com/frontenac-quebec